For the quickest response, please use our online form. We can accept inquiries and notifications in the following areas:
- Billing
- Customer Service
- Financial assistance
- General Manager
- Online account support
- Outages
- Street lights
- Tree trimming
- Webmaster
Important Phone Numbers
- In Case of Emergency: (413) 572-0000
- Customer Service: (413) 572-0100
- Fax: (413) 572-0104
Business Office Hours
8:30 a.m. to 5:00 p.m., Monday through Friday
Driving directions to 100 Elm Street
Billing Address
Operations Center
Westfield Gas & Electric
40 Turnpike Industrial Road
PO Box 990
Westfield, MA 01086-0990
Driving Directions to Operations Center
