Call 572-0000 to report an emergency,

including power outage, gas odor, and downed power lines.

What To Do During a Gas Emergency

If you suspect a gas leak in your home or building:

• For your safety, we recommend that you and anyone else in the home or building leave the premises immediately.
• From a neighbor's home or other safe location, call us at 572-0000.
• Do not start any vehicle if it is in an attached garage.
• Do not operate an automatic garage door.
• Do not use matches, open flames, lighters or cigarettes in the home or building.
• Do not turn on or off electrical switches or appliances.
• Do not use phones (including cellular phones) inside the home or building.
• Do not re-enter the home or building until cleared to do so by a WG&E representative.
• Watch for the WG&E truck to arrive and meet the representative at or near their vehicle.

Possible reasons for escaping gas

• A fire in or near a gas appliance or piping.
• Unusual noise or flame at an appliance.
• Excavation work is in progress or recently completed.

What to do during an electricity emergency

• Report downed power lines immediately to WG&E.
• Never touch or try to move downed power lines.
• Always treat downed lines as if they’re live, or carrying an electric current.
• Use caution around open manholes, open transformers, and exposed wires.
• Warn family members, especially children, never to touch wires lying in the ground or hanging from poles.
• If your water is pumped electrically, fill your bathtub and spare containers with water before a major storm. You can flush toilets by pouring a bucket of water into the bowl.