WESTFIELD GAS + ELECTRIC

100 Elm Street Westfield Massachusetts 01086-0870
Telephone: 413-572-0100

• Billing - For questions about your bill, bill disputes, scheduling reads, questionable reads.
• Customer Service - For general questions regarding your account, question on opening or closing an account, or an explanation of charges on your bill
• Efficiency programs - For questions about energy efficiency and conservation programs or rebate incentives available.
• Financial assistance - For questions about payment arrangements, Westfield Warm, and other financial assistance programs that may be available to you
• General Manager - For questions directly to the general manager
• Online account support - For questions regarding your online bill view account
• Outages - For questions regarding past outages (if you are currently experiencing an outage, please call 572-000)
• Street lights - For reporting street lights that are out, requesting street lights to be placed or removed (please have street and pole number or nearest house or intersection ready)
• Tree trimming - For notification of trees that are close to electric lines that may need to be trimmed, or requesting a service to be denergized so that a tree on private property can be trimmed. (trimming lines from street to houses generally is responsibility of the customer. We can de-energize the line on a mutually agreeable schedule so that your contractor can trim safely, and minimize the time that you are without power).
• Webmaster - To report problem with the web site, outdated content, or suggestion for new content or features.