img/location-pin.png img/bx_loader.gif img/wgeld-link-preview.jpg

We are working to resolve a problem with the automated pay-by-phone system--please speak to the customer service team at 413-572-0100 for assistance paying by phone.

Residential Electric Heat Pump + Water Heater Rebates OLD

This program is designed to offset the incremental cost of such systems over standard replacements. Rebates are available to residential customers that have installed eligible systems within the past twelve (12) months.

Electric Heating

* Ductless Mini-Split cooling-only units are not eligible

** WG+E considers a full home conversion as a home that could comfortably heat the home for 95% of the year exclusively using the heat pumps.

Thermostatic Expansion Valve (TXV) or Electronic Expansion Valve (EXV) required for all systems. AHRI SEER and EER rating of outdoor condenser and indoor coil working together. Rounding up of SEER/EER ratings is not acceptable. NOTE: 1 ton = 12,000 Btu/hour, needed for Right Sizing.

Eligibility for Rebate:

Applicant must be a current electric customer of Westfield Gas + Electric.

  • Only ENERGY STAR® qualified equipment is eligible.
  • The evaporative coil must be new.
  • The condenser and coil are separate components in a split heat pump system, but for rebate purposes, are considered one unit.
  • For ductless mini-split systems, for rebate purposes, the unit consists of outdoor condenser and indoor unit(s).
  • Program terms and conditions are subject to change or cancellation without notice.
  • Equipment must be installed by a contractor. Eligible models and printing AHRI certifications can be found at
  • If applying for full home conversion rebate, customer must submit a copy of their contractor’s Manual J load sizing calculation.
  • If applying for the oil or propane displacement rebate, customer must submit a copy of a delivered fuel bill to their address dated within 12 months of the rebate submission.

For more information call 1-844-403-7960.

Apply by mail