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Emergency Information
Have an emergency?
If you smell gas, think you have a gas leak, have carbon monoxide symptoms or have some other emergency situation, go outside and call 911 and then our emergency number at 1-413-572-0000.
Crews are continuing work on an accelerated program to replace cast iron pipe in Westfield. Funded by a $17M federal grant provided by the Pipeline and Hazardous Materials Safety Administration and the Department of Transportation. This important upgrade removes aging gas pipe, reducing methane emissions for a safer, more reliable natural gas system. WG+E plans to replace and abandon nearly 22 miles of aging low-pressure, cast-iron piping and replace 1,200 low-pressure services.
During hot summer days, WG+E may ask customers on social media to reduce their electricity use during peak hours. These short periods are when demand for electricity across the grid is at its highest.
