WG+E has launched two more tools from the Outage Tracker system, a two-way texting option and a custom WG+E mobile app. Customers are encouraged to try both of these options but should be aware that they will receive duplicate messages if registered for both at the same time.
To register your cell phone you’ll need the first SIX digits of your account number—click here.
- Simply text OUT if the power is out at your home and we will make sure it gets addressed (standard text rates will apply).
- Customers who have opted-out, can opt-in again at anytime by texting WGE to (888) 525-1834.
Download the app to your Apple or Android phone and then register your address using your account number.
- An outage map in the app displays any current issues and estimated restoration time, if available.
Once registered, you’ll receive…