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You can always call us to report an electric outage at 413-572-0000, but did you know there are a bunch of other ways to report + track outages in your area? Click each option to learn more.


Report an Outage

No power? Report it here, or call Dispatch at 413-572-0000.

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STAY CONNECTED

Social, text, or app? Pick the best way to stay connected.

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PRIORITY RESPONSE

If you rely on life-support eqpt., download this form.

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RESTORATION PROCESS

Learn the important steps we take to restore power.

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STORM SAFETY

Protect yourself and prepare for storms in advance.

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