Outage Center

Electrical outages can be reported at 413-572-0000, but there are other ways to report and track outages in your area. Click each option to learn more.

REPORT AN OUTAGE

No power? Report it here, or call 413-572-0000.

Outage  

STAY CONNECTED

Social, text, or app? Pick the best way to stay connected.

Sign Up  

STREETLIGHT ISSUE

Let us know so we can make a quick repair.

Streetlight  

BRANCHES OR LINES DOWN

Let us know so we can make a quick repair.

Call 413-572-0000  

STORM SAFETY

Protect yourself and prepare for storms in advance.

Be Prepared  

PRIORITY RESPONSE

For customers who rely on life-support equipment.

Download Form  

RESTORATION PROCESS

Learn the important steps we take to restore power.

Steps to Restore  

Warning: Electricity can be deadly. WG+E advises staying away from fallen wires, calling 911 immediately, and reporting outages if someone nearby depends on oxygen or has a medical emergency.