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Customer service is available by appointment during regular hours in our Elm Street office by calling 413-572-0100.
Emergency Information
Have an emergency?
If you smell gas, think you have a gas leak, have carbon monoxide symptoms or have some other emergency situation, go outside and call 911 and then our emergency number at 1-413-572-0000.
As technology changes, so do our customer’s needs. At Westfield Gas + Electric, your input helps us make decisions based on what you think is important.
Westfield Gas + Electric/Whip City Fiber is moving forward with construction to bring locally owned fiber optic internet to new customers in Wyben. This work is part of a 12-month expansion announced by General Manager Tom Flaherty, Sr. in April. The expansion will provide gigabit service to an additional nine neighborhoods and is part of an effort to bring service to all of Westfield by 2025.
August 11 is almost here, and Westfield Gas + Electric hopes that the date on the calendar (8/11) will serve as a natural reminder for residents to call 811 at least 72 hours prior to any digging project. Summer is the peak time to work on home improvement projects, so it’s timelier than ever to remember to dig safely around underground utility lines.
