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Emergency Information
Have an emergency?
If you smell gas, think you have a gas leak, have carbon monoxide symptoms or have some other emergency situation, go outside and call 911 and then our emergency number at 1-413-572-0000.
Providing safe and reliable service is a primary focus for the operations team. A great deal of work goes into making sure that we keep the lights on for you. We do our best to stay ahead of any potential damages a storm can cause to our 200+ miles of service lines.