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Emergency Information
Have an emergency?
If you smell gas, think you have a gas leak, have carbon monoxide symptoms or have some other emergency situation, go outside and call 911 and then our emergency number at 1-413-572-0000.
Often called the silent killer, carbon monoxide (CO) is an odorless, colorless, invisible gas produced when fuels, such as oil, propane, natural gas, kerosene, gasoline, wood or charcoal burn incompletely. This makes winter a prime time for CO poisoning since we use these some of these fuels to heat our homes when the outside temperature drops.
With the inconsistent weather patterns in Western Mass over the past few months, Westfield Gas + Electric (WG+E) customers can expect to see their utility bills rise and fall accordingly. The temperatures have been alternating between cold and warm, which puts utility companies in the position of constantly planning for the unknown.