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Customer service is available by appointment during regular hours in our Elm Street office by calling 413-572-0100.
Emergency Information
Have an emergency?
If you smell gas, think you have a gas leak, have carbon monoxide symptoms or have some other emergency situation, go outside and call 911 and then our emergency number at 1-413-572-0000.
With the onset of colder weather, there is an increased risk associated with carbon monoxide (CO), which can build up quickly in enclosed spaces. Westfield Gas + Electric wants to make sure you know about the dangers of CO and how you can protect against CO poisoning.
There is no way to sugar coat it. Westfield residents and businesses can expect to pay up to 25 percent more for their heating bill this winter than last. We are heading into winter on the brink of a global energy crisis after a year of increased natural gas demand and low supply. Prices are skyrocketing in response, which unfortunately means we could face some of the highest utility bills in years.
Westfield Gas + Electric is celebrating Public Power Week with a BIG RIG Rally during PumpkinFest on Saturday, October 16th from 11AM - 5PM. Join us for this festive celebration of local + reliable public power with trucks on display from WG+E, and around the city and state. It will be a great afternoon of fun for all ages with popcorn, giveaways + more!
