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Emergency Information
Have an emergency?
If you smell gas, think you have a gas leak, have carbon monoxide symptoms or have some other emergency situation, go outside and call 911 and then our emergency number at 1-413-572-0000.
Join us, Tuesday, May 13th as we discuss the latest high-efficiency electric heating and cooling for your home. This 1-hour workshop will include a presentation on air source heat pump technology, heat pump rebates, and a list of local vendors to help you with the next steps of your project.
Crews will begin work this week on an accelerated program to replace cast iron pipe in Westfield. Funded by a $17M federal grant provided by the Pipeline and Hazardous Materials Safety Administration and the Department of Transportation. This important upgrade removes aging gas pipe, reducing methane emissions for a safer, more reliable natural gas system. WG+E plans to replace and abandon nearly 22 miles of aging low-pressure, cast-iron piping and replace 1,200 low-pressure services.
WG+E/WCF is aware of an issue where some customers who made payments over the weekend had their payment withdrawn twice. Our payment processor, InvoiceCloud is actively working to resolve this issue which affected customers who made an online payment with Visa. Any erroneous transactions will be corrected and refunds for any duplicate payment and applicable fees will be issued as quickly as possible. If you have been affected and have not yet contacted our office, please reach out to us at 413-572-0100.
