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Emergency Information
Have an emergency?
If you smell gas, think you have a gas leak, have carbon monoxide symptoms or have some other emergency situation, go outside and call 911 and then our emergency number at 1-413-572-0000.
We’re pleased to share some good news as we head into the holiday season. Thanks to this year’s mild weather and favorable market conditions, every residential customer will receive a $25 credit on their December WG+E bill.
As we enter the holiday season, many of us may see an increase in unexpected or unusual calls. It’s a common time for scammers to target households, often using tactics designed to create confusion or urgency. To help you recognize potential scam activity and protect your personal information, here are three key warning signs to watch for:
We know how important it is for every household to stay safe and warm—especially when budgets are tight. WG+E partners with several local organizations to make sure low-income families and ratepayers experiencing financial hardship can get the support they need.
