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Assistance Programs

Westfield Gas + Electric makes it easy for low-income families and households requiring financial assistance to get the help they need.

Low-Income Home Energy Assistance Program: A federally-funded program aimed at helping low-income families and individuals pay their heating bills during the winter. The level of assistance is based on household income and family size. View our program eligibility guidelines. For more information or to begin the application process, contact the Valley Opportunity Council.

Salvation Army Good Neighbor Energy Fund: The Massachusetts Good Neighbor Energy Fund provides energy assistance to residents in temporary crisis who are struggling to pay their energy bills and slightly ineligible according to the Low-Income Home Energy Assistance Program. For more information, contact the Salvation Army at 413-977-8759.

Westfield Warm Fund: Customers who qualify for the Low-Income Home Energy Assistance Program and continue to make monthly payments on their accounts may request additional assistance. For more information on Westfield Gas + Electric’s Westfield Warm Fund, contact customer service at 413-572-0100.


In case of emergency, call 413-572-0000.

For other assistance please contact Customer Service at 413-572-0100 or complete this form.