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Customer service will be available for extended hours by phone until 7 PM, Monday-Thursday. If necessary, you can also make an appointment to visit our office during regular hours by calling 413-572-0100.

Contact Us

Office Address:
100 Elm St.
Westfield, MA 01085

Mailing Address:
Post Office Box 990
Westfield, MA 01086-0990

Email: customerservice@wgeld.org
Emergency: 413-572-0000
Non-Emergency: 413-572-0100

TO CONTACT US ABOUT WHIP CITY FIBER:

Hours
Monday - Thursday: 8:30 am - 7 pm
Friday: 8:30 am - 5:00 pm