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Our office at 100 Elm Street remains closed to customers until further notice due to COVID-19.

One of the benefits of a local utility is that we work hard to help our customers during challenging times.

WG+E and our Municipal Light Board have established the Covid-19 Relief Program to assist customers who are having difficulty with their utility bills due to effects of the current pandemic. To apply, please complete this application. Applications will be reviewed in rounds beginning this month and approved customers will be notified of a bill credit.

If you are getting behind on your bills, please contact our customer service team at 413-572-0100 so we can discuss payment plans and other financial assistance options.