a fresh start

Spring is a season of renewal, and there’s something about this time of year that makes everything feel fresh and full of possibility. It’s our favorite season, and we’re grateful to be the team behind the scenes keeping Westfield’s homes and businesses running smoothly.

This spring carries a little extra meaning for us, because 2026 marks the 10th anniversary of Whip City Fiber. A decade ago, Westfield made the forward-thinking decision to build its own fiber network, and we’ve spent every year since working to make that investment worthy of your trust. Today, thousands of Westfield homes and businesses rely on Whip City Fiber for fast, reliable, locally-owned internet service—and that’s something we’re genuinely proud of. We hope you enjoyed our 10-year anniversary mailer giveaway, and a warm congratulations to all of our winners!

Speaking of smart investments—now is a wonderful time to explore the rebates available to Westfield residents. We offer savings on a wide variety of energy-efficient home upgrades year-round, and this spring, we’re pleased to offer increased rebates on battery-powered yard equipment. It’s an easy way to upgrade your outdoor routine while keeping a little extra green in your wallet. Scan the QR code to the right for more details and to submit your rebate.

This April, our crews will begin Phase II of the cast iron pipe replacement program, made possible through a grant funded by the Pipeline and Hazardous Materials Safety Administration. We’re thankful for our residents’ patience during construction, and we want to assure you that all affected areas will be fully restored upon completion.

Before you break ground on any spring project, please remember to call 811 first. Digging without knowing what lies underground—even for something as simple as planting a tree or preparing a garden bed—can be dangerous and costly. The call is free, takes just a few minutes, and is required by law. Please review the 811 information included in this flyer so you know exactly what to expect before you pick up a shovel.

Thank you for being a valued member of the Westfield community. It is a privilege to serve you, and we look forward to a wonderful season ahead. As always, if you have any questions or need assistance, our team is here and happy to help at 413-572-0100.

Wishing you a safe, sunny, and enjoyable spring!

Sincerely,

Thomas P. Flaherty

General Manager