Frequently Asked Questions
Eligibility
Eligible applicants live in and own a home in Westfield, are a WG+E customer in good standing, and use oil, propane, wood, or electric baseboard systems as the primary heat source.
Homes with oil, propane, wood, or electric baseboard systems as their primary heat source qualify.
A 200-amp electrical panel is required. Homes in designated areas qualify for an additional $3,500 towards a panel upgrade.
Program Requirements
A WG+E Energy Audit must be completed prior to the project moving forward. If the Audit identifies the need for the heat pump, windows, doors, and insulation, Customer must install all identified improvements in the building envelope and the air source heat pump. If the audit finds that there is not a need for the installation of new windows, doors, and insulation, the property will qualify for the air source heat pump alone. All energy efficiency upgrades must be paired with a whole home heat pump.
Yes, all energy efficiency upgrades must be paired with a whole home heat pump.
No, it is not a requirement to remove your current heating system.
Application Process
Yes. If accepted, an agreement is signed between WG+E and the applicant.
Contractors & Installation
No. WG+E can provide equipment spec sheets, but applicants must gather three (3) bids for each part of the project (heat pump and any other energy efficient upgrades deemed necessary by the energy audit).
No. Once the project is completed, WG+E issues a check to the applicant, who is then responsible for paying the contractor(s).
Financial Details
The maximum capital investment for a project by WG+E is $27,000 after WG+E incentives have been applied. Multi-unit properties are limited to a maximum capital investment of $27,000. Homes in designated areas are eligible for an additional $3,500 incentive for necessary electrical panel upgrades.
The maximum recovery time to return the capital improvement is 180 months (15 years). Each Customer’s Rider Term will be determined by the total revenue requirement divided by $150 (e.g., $27,000 capital investment divided by $150 monthly = 180 monthly payments, $15,000 capital investment divided by $150 monthly = 100 monthly payments).