WG+E/Whip City Fiber Night at the Starfires—Friday, June 13th ⚾️ 🎆

Join us for a fun-filled evening with the Westfield Starfires as we host our annual WG+E and Whip City Fiber Night at Bullens Field! On Friday, June 13th, the Starfires will take on the Norwich Sea Unicorns with first pitch at 6:30 PM. Gates open at 5:30 PM, so come early and enjoy the atmosphere and stick around after the game for a spectacular fireworks show!

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Upcoming Heat Pump Seminar

Join us, Tuesday, May 13th as we discuss the latest high-efficiency electric heating and cooling for your home. This 1-hour workshop will include a presentation on air source heat pump technology, heat pump rebates, and a list of local vendors to help you with the next steps of your project.

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WG+E Builds a Safer Community with Cast Iron Pipe Replacement Program

Crews will begin work this week on an accelerated program to replace cast iron pipe in Westfield. Funded by a $17M federal grant provided by the Pipeline and Hazardous Materials Safety Administration and the Department of Transportation. This important upgrade removes aging gas pipe, reducing methane emissions for a safer, more reliable natural gas system. WG+E plans to replace and abandon nearly 22 miles of aging low-pressure, cast-iron piping and replace 1,200 low-pressure services.

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Duplicate Visa Charges on InvoiceCloud Payments

WG+E/WCF is aware of an issue where some customers who made payments over the weekend had their payment withdrawn twice. Our payment processor, InvoiceCloud is actively working to resolve this issue which affected customers who made an online payment with Visa. Any erroneous transactions will be corrected and refunds for any duplicate payment and applicable fees will be issued as quickly as possible. If you have been affected and have not yet contacted our office, please reach out to us at 413-572-0100.

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2025 Natural Gas Safety Effectiveness Study

WG+E is kicking off its Natural Gas Safety Effectiveness Study in partnership with the Northeast Gas Association and Great Blue Research. The study will assess the effectiveness of our natural gas safety messaging across a variety of audiences. This is a brief survey, taking less than 10 minutes to complete and will officially launch Monday, April 7th, 2025.

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